PRINT DEFINED HELP CENTER

What types of printing services do you offer?

We offer a wide range of printing services, including business cards, flyers, brochures, posters, invitations, banners, drinkware and more.
I need a printing service that is not listed on your site. Can you still help me?

We offer a variety of printing services on our website, but if you need something unique that's not listed, please contact us. Our experts will provide a personalized quote and strive to meet your specific printing needs. We're flexible and committed to helping you, even if it's not on our site. Reach out, and we'll assist you.
What if I have additional questions or need assistance?

If you need help throughout the ordering process our customer support team is here to help. You can reach us through our contact page, live chat, or by phone during business hours. We're always ready to assist with any questions or concerns.
What file types are accepted?

You can upload your designs as pdf, jpg, jpeg and png. The maximum size is 25GB per file.
What is your policy on proofing and revisions?

We provide a digital proof of your design before printing to ensure accuracy. You can review and request revisions if necessary. Two complimentary changes are allowed after which an additional fee of J$5,000 per hour will be charged
How do I request a design?

If you wish to place an order for prints and require design assistance, our dedicated team of designers is at your service. When selecting your desired product, you can opt for the 'Request a Design' feature. In the designated text field, kindly provide us with your creative vision, and we will craft a captivating design tailored to your specifications. Prior to commencing the print job, we will present the design to you for your approval, ensuring it aligns perfectly with your requirements.
When does the Turnaround time start?

Turnaround time estimates starts when the print work has been successfully uploaded and payment has been received.
What is meant by turnaround time?

Turnaround time is the estimated amount of time required for the completion of a print order.